The range of operational challenges directed at corporate flight departments is significant, and technology holds the key in overcoming these.
Having a reliable system in place that can help a flight department operate in a way that both streamlines their process and boosts customer satisfaction is a recipe for success.
The nature of such challenges can change on a daily basis. When it comes to passengers, a department may operate different flying models or connect business locations that require seat booking management or ad-hoc flight requests. There are often complicated passenger requests when there is a mix of business and personal use, which also creates additional reporting needs.
Outsourcing such responsibilities to a tool like myairops can make these processes straightforward and streamlined for both the corporate flight department and the passenger. But how is this achieved?
Support at pressure points
Utilizing a flight operations system with an API first approach allows corporate flight departments to integrate their flight operations with other enterprise tools. This can be used across their business, to create new workflows between them, even build on applications in support of new directions. For example, taking a real-time data feed from your aircraft and have this trigger automated events, or present crucial information to the flight department at all times.
There is an abundance of ways in which investment in such a system proves fruitful. When it comes to keeping track of crew arrangements for hotels and travel, myairops integrates directly with FlightBridge to ensure the latest schedule is within the FlightBridge platform. Arrangements that have been made are synchronized with the system, too.
New technology is even simplifying tax calculations. Corporate flight departments have long battled with systems that calculate SIFL but aren’t transparent about the workings of the outcome. This can create miscalculations and long-term issues. Operating a system where such workings are clearly displayed saves hours of valuable time every month that is usually spent double checking these important numbers.
Internal organizational challenges also pose a significant burden. Managing multiple companies, departments, divisions, projects and products is difficult to stay atop of manually. This is particularly true when different areas of the business are involved in one output, but no two companies are the same. Each has different requirements when it comes to tracking and reporting, so having a flexible system in place that supports this can revolutionize internal communications.
Benefits to the user and beyond
Whether you are looking to outsource activities, replace systems, or simply invest time in addressing staffing or resources, when it comes to operational systems, change can be daunting, but the benefits are game changing. A system such as myairops can keep corporate flight departments up-to-date with every change that occurs for a flight. This is achieved end-to-end without burdening staff thanks to the system’s ability to handle notifications.
This perk extends to providing useful information for the flight, like mapping and directions to the airport and FBO. It also creates an easy way to contact staff on the flight and access specific notes about the journey such as dietary requirements or operational notes relating to the aircraft or airport.
Through the benefit of having integrated ADS-B positional tracking, a system can automatically complete post-flight information, meaning that the crew simply have to check the block, take-off and landing times. This reduces both error rates in data recording and workload.
myairops removes the need to fill in long-winded paperwork and supplies operators with a digital workflow sent directly to the backend flight system. This is a key timesaving tool that lifts a huge burden from busy corporate flight departments.
Of course, the benefits of investing in such a system extends to the passengers too. A customizable system allows flight attendants and crew to track passenger feedback, in addition to reporting the need for cleaning, inventory or other factors that can have an impact on passenger satisfaction. This information can be used to ensure the passenger experience is always the best it can be.
While flight systems can’t address every challenge corporate flight departments face in the modern day, they go a long way to providing essential support for an industry that is stretched on a daily basis.
Investment in such systems provide technical support that takes the burden from busy teams and streamlines tasks that can manually take hours. The significant benefits such deployment reaps for both companies and passengers make such integration a smart business move in an industry that is constantly moving and evolving.