myairops Operations Control Centre

Combining 40 years of Gama Aviation’s operational flight planning and Trip Support experience with over 34 years of myairops software development, specifically aimed at enhancing ground operations safety and efficiency, allows us to offer bespoke OCC services to other customers seeking to fully or partially outsource their OCC operations.

Our potent blend of services, coupled with our intelligent underpinning technology, positions us as the perfect partner to oversee your trip planning. We provide a cost-effective, fully managed solution to enhance your operational performance.

Our 24/7 OCC Service with a dedicated team for commercial operators covers the following tasks:

Flight Watch

A crucial aspect of our OCC service involves ensuring our clients’ teams remain well-informed about their aircraft’s whereabouts, the dynamic conditions it encounters, as well as the intricacies of ground operations. Through our comprehensive flight watch services, we provide continuous updates using real-time data from our live radar feed. This encompasses not only the timely reporting of departure times, estimated arrival times, and actual arrival times to designated contacts but also includes live flight following and coordination with handling agents and immigration authorities.

Our dedicated team closely monitors your aircraft’s journey, tracking weather changes and deviations in the routing. Simultaneously, we liaise with handling agents and manage immigration processes, ensuring seamless transitions on the ground. This proactive approach allows us to provide you and your clients with real-time information, potential alternatives, and on-the-ground support, enabling you to make informed decisions swiftly. We understand that unexpected situations can arise during air travel, often beyond anyone’s control. Therefore, we emphasize the significance of this comprehensive flight watch service, empowering our clients to navigate challenges, manage operational intricacies, and remain safe in the skies.

With the expertise of our seasoned team encompassing both air and ground operations, rest assured that we stand ready to offer unwavering support in every facet of your journey.

Flight Planning

We use your requirements to ensure all aspects of the plan meet your operational needs. We will arrange and plan for all alternatives, ensure airports are open and viable and make sure plans are filed and uploaded to your flight planning tool of choice. We will ensure flight levels are appropriately planned on the basis of fuel requirements and comfort.

Bring Your Own 

With a vastly experienced and adaptable Operations Department, myairops OCC can use a wide range of Flight Planning software. If you have commitments with a Flight Planning software, then myairops can use your account to take care of all aspects of flight planning and ATC filling of your flight plans. 

myairops ForeFlight 

Using state of the art flight planning technology, myairops OCC can provide a full flight planning package to support your trip requirements. We can add your aircraft to our database even for a one-off trip. Foreflight software creates an excellent high level flight planning package with all the key and clear information required. 

 

Organising Ground Services

Ground Transport

Using a large database built up over years of Operating flights worldwide, myairops OCC can provide crew and passenger transport that is safe, secure and trustworthy.

HOTAC

Arrive at your destination safe in the knowledge a comfortable bed awaits! myairops OCC can arrange hotel reservations around the globe for flight crew.

Security/Risk Assessment

Navigating the skies safely has never been more important or challenging, and myairops OCC leverages industry leading providers to ensure your flight is the safest it can be, with comprehensive crew briefings and risk assessments available for more demanding destinations.

Permits

Charter Permits

With 40 years of commercial operator background, let myairops navigate the increasingly complex global requirements for commercial charter permissions, so you don’t have to. 

 Overflight Permits          

Last minute trips often fall beneath the lead time for an Overflight permission to be granted. Forward thinking from the myairops OCC team will look at alternative routes and obtain additional overflight permits should a permit not be approved before the flight is planned to take place, in order to prevent any risk of a schedule needing to be amended. 

Landing Permits 

Knowing which countries require a Landing Permit depending on registration of an aircraft, type of operation, how many seats are on board an aircraft and how long it takes to obtain a Landing Permit are all valuable bits of information to know when planning a new trip schedule. myairops OCC has all the information to hand to be able to and know when to obtain a permit correctly and efficiently.      

Permit to Fly 

Have a technical fault with an aircraft but have approval for a one-off flight to fly to a maintenance facility? All the paperwork and workload for that approval alone can be very stressful for an Aircraft Operator. Having a OCC expert on hand to be able to relieve some of the pressure can be invaluable. When Operating on a permit to fly, each country over flown requires notification of the flight and they must provide their approval for the flight to operate. With a rare extensive list of contacts within the myairops department, this process can be accelerated. 

 

Flight Planning

If you do not require the full-service offering provided by OCC, we offer a focused flight planning only service offering. We can provide a service using your existing flight planning tools or we can provide a complete solution, along with our own software. We’re completely flexible and are not limited to our own technology, we can work along side you with your existing technology solution.

Our process includes:

  • Our flight planning team pre-emptively produce a flight plan and the initial crew briefing pack from the earliest opportunity. This is key to ensuring efficient and timely response to  customer changes.
  • We begin by compiling operational restrictions, along with NOTAMs, destination alternatives and en-route alternatives to ensure your flight runs safely and efficiently.
  • We coordinate handling requests and secure overflight and landing permits to ensure you have a safe and efficient flight.
  • Weather information will be analyzed by our highly trained team with the impact used to influence planning decisions.
  • We compile required materials within the crew briefing pack and review and approve before transmission to the flight crew.
  • The flight plan is filed, the relevant STC authorizes and the crew briefing pack is issued.

 

Inflight support

We understand that plans can change when inflight. Support needs to be provided in real-time 24×7 to assist the decision making process for diverts due to unexpected events like maintenance, weather or medical emergency. Our inflight support team are there when you need us most.

 

Trip Support Payment Model

 Annual commitment

The annual commitment model is suited for organizations who want to outsource trip support to us over a longer term.

A monthly fee covers all trips you may have on a per aircraft basis; no matter how many trips that may be.

 

We provide simple transparent pricing so there are no hidden fees or surprises. As with all our service delivery models we have an agreed price list for permits that we publish to you in advance so you always know what you can expect to pay. Any services we arrange or purchase on your behalf are passed through with no additional mark-up added. If you have an existing flight planning tool that you want us to use then we can use this preference or provide you services using our existing tools and capabilities. If you want the flexibility of integrating our team into the task workflow of your existing flight scheduling software, just contact us and we would be happy to help.

 

Download our Flight Support Service Guide by filling out the form below



Contact

Direct contact

UK +44 1252 984610

US +1 754 231 8091

1st Floor 25 Templer avenue, Farnborough, Hamphire, UK, GU14 6FE
1815 NW 51st Place, Ft. Lauderdale, Fl. USA, 33309

Let's talk.

Thanks for selecting our call back service. One of our team of experts will be in touch with you just as soon as they can.